From the entry level as an orderly, to staff nurse then leadership in both the operating room and critical care, my passion is creating teams and growing individuals who incorporate the highest standards of our industry including NAHQ, Leapfrog and CMS while developing professionals to challenge the status quo. I have worked in hospitals and health systems in 35 states focusing on efficiencies in care delivery, supply chain improvements and Quality and Safety. 

Each role in my career has created a foundation for growth to the next setting, always with a focus on improving the delivery of care. 

Ted Donnelly

founder and consultant

I’m a very present leader working shoulder to shoulder with each member of the team at every level.

Having been hands-on in delivering patient care, an operational and performance consultant, corporate Quality leader in a multi-hospital system, and a SME for at NAHQ, I offer a well-rounded history of improving performance and getting results. 

I began my healthcare career as a hospital orderly, then completed my nursing education at what is now Drexel University in Philadelphia. My clinical nursing career includes staff nurse in both the Operating Room and Coronary Care unit, and leadership positions as the nurse manager of a telemetry unit and Director of an Ambulatory Surgery Center.

My healthcare service line leadership experience expanded as a consultant with Johnson & Johnson Healthcare Systems, and as a Field Vice President at Premier Inc. I have been a Clinical Operations Improvement team member then promoted to Corporate Director of Quality and Safety at Universal Health Services in King of Prussia, PA. I have most served at the National Association for Healthcare Quality (NAHQ) where I remain a member of the faculty.


Having been hands-on in delivering patient care, an operational and performance consultant, corporate Quality leader in a multi-hospital system, and a SME for at NAHQ, I offer a well-rounded history of improving performance and getting results. 

I began my healthcare career as a hospital orderly, then completed my nursing education at what is now Drexel University in Philadelphia. My clinical nursing career includes staff nurse in both the Operating Room and Coronary Care unit, and leadership positions as the nurse manager of a telemetry unit and Director of an Ambulatory Surgery Center.

My healthcare service line leadership experience expanded as a consultant with Johnson & Johnson Healthcare Systems, and as a Field Vice President at Premier Inc. I have been a Clinical Operations Improvement team member then promoted to Corporate Director of Quality and Safety at Universal Health Services in King of Prussia, PA. I have most served at the National Association for Healthcare Quality (NAHQ) where I remain a member of the faculty.


Let's improve performance and get results.